Frequently Asked Questions

What type of proxies do you provide? We provide HTTP/HTTPS proxies.

Can I test a proxy before purchasing? Yes, please contact us for a free trial.

What forms of payment are accepted? Visa, Master Card, American Express, PayPal, and Bitcoin.

Can I exchange IP addresses? Only with dedicated proxies. Once per month, upon remittance of your renewal payment, you have the option to exchange your existing dedicated proxies for a different set by submitting a helpdesk ticket here.

What is the difference between shared and dedicated proxies? Shared proxies are simultaneously used by multiple Packet Flip® clients. Dedicated proxies are only accessible by you, while you maintain your subscription.

How long is setup time? Accounts are manually verified and are typically setup within 24 hours, Monday through Friday. When your account is ready, your proxies will be delivered via email.

Do you provide fresh, never before used IP addresses? No. Neither our shared nor our dedicated proxy packages contain fresh, never before used IP addresses.

Can Packet Flip® proxies be used to post on classified ad websites? No, classified ad posting is not allowed with our services.

Does Packet Flip® block access to any specific websites? We attempt to allow access to all websites. Unfortunately, we have to enforce some restrictions on a small set of websites. For details, please see our Terms of Service and Appropriate Use Policy.

Can I email with your proxies? No, emailing of any kind and on any scale is strictly prohibited.

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